The new myPhonak offers enhanced functionality and a redesigned interface, providing a seamless and personalized hearing experience. With myPhonak, users have access to advanced hearing controls and customization options for their Phonak hearing aids, as well as the ability to track their health data.*
The Remote Control feature allows users to easily adjust their hearing aids to match their personal preferences in various listening situations. Users can effortlessly change the volume and adjust features like noise reduction and microphone directionality. They can also select pre-defined programs specifically designed for different listening environments. For more precise customization, users can utilize the equalizer presets (default, comfort, clarity, softer, etc.) or adjust specific sound frequencies using the sliders (bass, middle, treble).
The Remote Support feature enables users to have virtual appointments with their hearing care professional via live video calls for remote adjustments to their hearing aids. Appointments can be scheduled for added convenience.
The Health section offers a wide range of functions, including step tracking*, wearing time monitoring*, customizable goals setting*, activity levels tracking*, heart rate monitoring**, and distance measuring***.
MyPhonak allows users to configure Tap Control settings, set cleaning reminders, and provides additional information such as battery level and status updates of connected hearing aids and accessories.
Compatible with Phonak hearing aids featuring Bluetooth® connectivity, myPhonak supports a variety of devices including Phonak Naída™ (Lumity), Phonak CROS™ (Lumity), Phonak Audéo Fit™ (Lumity), Phonak Slim™ L (Lumity), Phonak Audéo™ L (Lumity), Phonak CROS™ P (Paradise), Phonak Audéo Fit™ (Paradise), Phonak Audéo Life™ (Paradise), Phonak Virto™ P-312 (Paradise), Phonak Naída™ P (Paradise), Phonak Audéo™ P (Paradise), Phonak Audéo™ M (Marvel), Phonak Bolero™ M (Marvel), Phonak Virto™ M-312 (Marvel), Phonak Naída™ M-SP (Marvel), Phonak Naída™ Link M (Marvel), and Phonak Audéo™ B-Direct***.
Please note that Advanced Remote Control and Remote Support features are not available for the Phonak Audéo™ B-Direct hearing aid.
The myPhonak app is compatible with iPhone 6s and newer devices running iOS Version 15.0 or newer. Please check our compatibility checker at https://www.phonak.com/en-int/support/compatibility for smartphone compatibility.
You can find detailed instructions on how to use the app at https://www.phonak.com/en-int/hearing-devices/apps/myphonak.
*Available on Paradise Rechargeable, Audéo Fit, and Lumity devices
**Available on Audéo Fit only
***Available on Audéo Fit and Lumity devices
IOS is a trademark of Cisco, Inc. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license.
Always consult a doctor before making any medical decisions or using this app. The availability of the app is subject to official approval for distribution in specific countries where compatible hearing instruments are authorized for use.
myPhonak supports integration with Apple Health when connected to a compatible hearing aid such as Phonak Audéo Fit.
Overview
myPhonak is a Freeware software in the category Home & Hobby developed by Sonova AG.
The latest version of myPhonak is 6.8.0, released on 09/02/2024. It was initially added to our database on 09/22/2023.
myPhonak runs on the following operating systems: Android/iOS.
Users of myPhonak gave it a rating of 4 out of 5 stars.
FAQ
What is myPhonak?
myPhonak is a personal hearing aid app developed by Sonova AG that allows users to control and customize their hearing aids from their smartphone.
What devices are compatible with myPhonak?
myPhonak is compatible with certain models of Phonak hearing aids and is available for both iOS and Android smartphones.
What features does the myPhonak app provide?
The app provides features such as remote control of hearing aid settings, personalized sound settings, battery level monitoring, and access to user guides and support.
Can I adjust the volume of my hearing aids through myPhonak?
Yes, users can easily adjust the volume of their hearing aids directly through the myPhonak app.
Is myPhonak free to download?
Yes, the myPhonak app is free to download from the App Store or Google Play Store.
Do I need an internet connection to use myPhonak?
While initial setup requires an internet connection, many features of the app can be used offline once your preferences are saved.
How can I troubleshoot issues with myPhonak?
For troubleshooting, check the user manual in the app, visit the support section, or contact Phonak customer service for assistance.
Can I get remote support for my hearing aids through myPhonak?
Yes, the app supports remote adjustments through a hearing care professional if your hearing aids are compatible.
Does myPhonak offer any personalization features?
Yes, users can create personalized sound profiles and save them for different listening environments using the myPhonak app.
Is myPhonak safe to use with personal data?
Yes, myPhonak prioritizes user privacy and data security in line with regulatory standards.
Screenshots (Click to view larger)
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